Emergency Layer is just beyond ERS ( Emergency Response System) is beyond just Emergency Medical Services. It includes medical counseling, medical advice, disease summaries, complaint etc. It caters to create the necessary infrastructure to support the citizen inclusive and service delivery oriented framework for the departments across the country. Enabled with appropriate technologies to transform the emergency response system by making it more available and supportive to the needy. Aids in transforming processes for removing internal and inherent inefficiencies in service delivery.

Features:

• ERS ( Emergency Response System) is beyond just Emergency Medical Services. It includes medical counseling, medical advice, disease summaries, complaint etc
• CAD ( Computer Aided Dispatch) solution including Call routing and Queuing (ACD), CTI, Call Recording, Call Management, IVRS integrated
• Fleet Management and GPS tracking along with Geo-fencing
• Integration with third party systems, SMS
• iMACS – integrated Mobile Ambulatory Care System